Studio One Installation and Activation
Studio One Installation and Activation
Your electronic download-only version of Studio One will be installed from a downloaded installer package. Once installed, Studio One must be activated in order to use the program. The following outlines the required steps to download, install, and activate Studio One. Step 1: Create a User Account Create a user account at this URL: http://studioone.presonus.com/registration. Once at the registration page, click on the Register link, and then fill out the form and click on Submit. Please be certain the email address you provide is correct, and that email from PreSonus will not be filtered or deleted by a SPAM filter or other software. An email from PreSonus Registration will now be automatically sent to the email address you provided in order to verify your email address. Click on the link in this email to activate your account. If you do not see the email within a few minutes of clicking on Submit, then it likely ended up in a spam folder, or was deleted automatically by your email client. In this case, please contact support@presonus.com to have you account manually activated. Step 2: Register, Download, and Install Studio One Now that you have created and activated your user account, you can register and download your copy of Studio One. Login to your account, then click on Software Registration and enter your Studio One Product Key, then click on Submit. You will then see a list of many download links, and a Software List link. Click on the Software List link and you will then see your copy of Studio One listed with download links below. Click on the appropriate Studio One installer download link for your OS to download the Studio One installer. Once downloaded, run the installer and follow the on-screen instructions to install Studio One. Step 3: Activate Studio One After installation, launch Studio One and the Activate Studio One menu will appear. Online Activation If the computer on which Studio One has been installed is connected to the Internet, click on the Activate or Upgrade Link, then the Activate Online link, and enter your previously created account Username, Password, and the Product Key you received with the Studio One installation disc, or in an email if you made a purchase online. Click on the Activate button to finish the activation process. Offline Activation If the computer on which Studio One has been installed is not connected to the Internet, click on the Activate Offline link in the Activate Studio One menu, and make note of the Activation Code shown under step 3 in the instructions. Then, go to a computer with an internet connection, visit http://studioone.presonus.com/registration and log in to your account. Click on Software Registration link and enter your Product Key as printed on the Studio One package, or provided via email. Click on Submit and you will then be taken to your Software List, which should now have your Studio One product listed. Next, click on the Activate link listed next to your Studio One product and enter the Activation Code as given in the Offline Activation menu. You may list a computer name to help you keep track of your 5 allowed activations; for instance, if you intend to install Studio One on a desktop and laptop, you may choose to name the activations “DESKTOP” and “LAPTOP”. You will then be given a link to download your User License file. Save this file to some external media (CD, thumb drive, etc), and then copy the file to the computer on which Studio One is installed. Finally, you may either locate the file in the Offline Activation menu, or simply drag and drop the file on top of the menu to activate Studio One.
Your copy of Studio One will be installed from the installation disc included in your physical retail package. Simply insert Studio One 2 Disc One into your computer’s DVD drive. The installer will run automatically; then follow all onscreen instructions. Once installed, Studio One should be activated. The following outlines the required steps to activate Studio One: Step 1: Create a User Account After installing Studio One, launch the program, and the Studio One Activation menu will appear. You will need to create a user account. Click on Create New Account, if your computer is connected to the Internet, and fill in your desired user-account details. If your computer is not connected to the Internet, go to a computer that is connected to the Internet and visit this URL: http://studioone.presonus.com/registration. Once at the registration page, click on the Register link, fill out the form, and click Submit. An email from PreSonus Registration will be automatically sent to the email address you provided in order to verify your email address. Please be certain that the email address you provide is correct and that email from PreSonus will not be filtered or deleted by a spam filter or other software. Click on the link in this email to activate your account. If you do not see the email within a few minutes of clicking Submit, then the email probably ended up in a spam folder or was deleted automatically by your email client. In this case, please contact techsupport@presonus.com to have your account manually activated. Step 2: Activate Studio One Now that you have created and activated your user account, you can activate your copy of Studio One. If you have not already done so, launch Studio One and open the Studio One/Activate Studio One menu. Online Activation If the computer on which Studio One has been installed is connected to the Internet, click on the Activate Online link. Then enter your previously created account username, password, and the product key you received either with the Studio One installation disc or via email, if you purchased the software online. Click on the Activate button to finish the activation process. Offline Activation If the computer on which Studio One has been installed is not connected to the Internet, click on the Activate Offline link in the Activate Studio One menu and make note of the activation code shown in Step 3 in the instructions. Then go to a computer with an Internet connection, visit http://www.presonus.com/registration, and log in to your account. Click on the Software Registration link and enter your product key, as printed on the Studio One package or provided via email. Click on Submit, and you will be taken to your Software List, which should list your version of Studio One. Next, click on the Activate link listed next to your version of Studio One and enter the activation code, as given in the Offline Activation menu. You may list a computer name to help you keep track of your five allowed activations; for instance, if you intend to install Studio One on a desktop and laptop, you may choose to name the activations “DESKTOP” and “LAPTOP.” You will then be given a link to download your User License file. Save this file to some external media (CD, thumb drive, etc.), and then copy the file to the computer on which Studio One is installed. Finally, you may locate the file in the Offline Activation menu, or simply drag-and-drop the file on top of the menu, to activate Studio One.
Online Upgrade Activation If the computer on which Studio One has been installed is connected to the Internet, open the Studio One/Studio One Activation menu in Studio One 2, and click on the Activate Online link. Then, enter your previously created account Username, Password, and your Upgrade Product Key. Click on the Activate button to finish the activation process, and restart Studio One 2. Offline Upgrade Activation
Follow these steps to upgrade your copy of Studio One Artist or Pro version 1 to Studio One Artist, Producer, or Professional version 2: Note that Studio One version 1 will remain as a separate listing under My Software, with your new copy of Studio One 2 being added to the list. Important Information:
To update your existing installation of Studio One 2, launch Studio One and click on Check For Updates in the Help menu. If a newer version is available, click on Update Now, and Studio One will download the installer for you. When finished downloading, Studio One will quit and launch the installer. When finished installing, relaunch Studio One. If the computer where Studio One is installed is not connected to the internet, then log in to your user account at http://studioone.presonus.com/registration, and go to My Software. Under the Studio One listing, download the installer that corresponds to your operating system. The installer posted here is always the latest version of Studio One. If Studio One is running, close it. Then, run the installer and install to the same location where Studio One is currently installed. You will not need to reactivate Studio One, and none of your user documents, presets, or settings will be lost.
Bundled Content Installation
Launch Studio One and open the Studio One/Studio One Installation menu. Click on ‘Install Content from DVD or local folder’, and then select an Install To directory on your computer. Select the Soundsets you wish to install from the list by clicking on each check box; by default, any Soundset not already installed will be checked. Now, click on Install Packets, and insert the DVD Studio One asks for in the pop-up message. Studio One will ask for each required DVD as needed. When the Soundset installation is complete, you can click on the Install button next to each Third Party installer listed at the bottom of the ‘All’ tab, or in the ‘Third Party’ tab to download and install this content. The serial number required to activate each third party package is listed next to the installer, with a Copy button. Be sure to follow all third party installation and activation instructions closely.
Launch Studio One and open the Studio One/Studio One Installation menu. Click on ‘Install content from PreSonus user account’, and then select an Install To directory on your computer. Select the Soundsets you wish to install from the list by clicking on each check box; by default, any Soundset not already installed will be checked. Now, click on Install Packets, and Studio One will download and install each selected packet from your user account. When the Soundset installation is complete, you can click on the Install button next to each Third Party installer listed at the bottom of the ‘All’ tab, or in the ‘Third Party’ tab to download and install this content. The serial number required to activate each third party package is listed next to the installer, with a Copy button. Be sure to follow all third party installation and activation instructions closely.
On a computer that is connected to the internet, log into your user account at http://studioone.presonus.com/registration, and click on My Software. Under the Studio One product listing, you will see download links for every Soundset, as well as Windows and Mac installers for each third party package. Download the content you wish to install, and store this on an external hard drive, thumb drive, or other media. Next, copy the downloaded content to the computer where Studio One is installed. Launch Studio One, and then drag and drop the Soundset files onto the Start page of Studio One to install them. Note, this simply lets Studio One know where the Soundsets are located, and does not copy the files to a new location. To install the third party content, launch the third party installers and follow the installation and activation instructions closely. The serials required to activate this content can be found in the Studio One/Studio One Installation menu under the Third Party tab, next to each installer.
Further Assistance
Forums
The Studio One section of the PreSonus Forums is one of the most helpful resources you have. With the Studio One development team and many good-willed Studio One veterans present on a daily basis, almost any question will be answered here within a few hours.
Knowledge Base
Before contacting technical support, please check the Knowledge Base for solutions to commonly asked questions. The PreSonus knowledge base has our most popular Frequently Asked Questions and known issues.
Submit an Online Technical Support Request
In most cases, the most efficient means of technical support is via our online support system.
Note that your product must be registered to submit an online technical support request.
Telephone Technical Support
Note that your product must be registered to receive telephone technical support.
- PreSonus telephone technical support is available 9am – 5pm, Monday-Friday, Central Standard Time (CST).
- +1-225-216-7887
Transfer Your Studio One License
Whether you want to freely give away or sell your copy of Studio One, the Studio One EULA (End User License Agreement) allows for the permanent transfer of your Studio One license to another person. To do this, you need only complete the PDF form available below and email it to s1transfer@presonus.com. Please read the following stipulations regarding Studio One license transfer before completing the form:
- License Transfer requests will be processed within 5 business days of the request being received, and both the original owner and new owner will receive verification of the transfer via email.
- The new owner must have a registered and activated PreSonus user account for the transfer to take place.
- License transfer is permanent, and cannot be undone.
- You are legally required to remove any installation of Studio One, as well as any installers, from your computers after transferring your license.
- It is not possible to transfer a license that has been used as part of an upgrade to another license. This includes, but is not limited to:
- Studio One Pro Version 1 after upgrading to Version 2
- Studio One Artist after upgrading to any other version


Studio One Installation and Activation
